Plants.com Reviews

I ordered sunflowers and didn't get sunflowers delivered. They were delivered a day late. They did reply to my email of complaint efficiently but all I got was $8 credited for late delivery and $10 digital credit to order again. Why would I order again from here after I ended up paying $55 for flowers (daisies) that I didn't order and came late.

I would definitely purchase plants from you again. Very happy with their website and ease of ordering. I would have liked more e-mail or text communication regarding status of delivery. The packaging was impressive and all plants arrived in great condition. The Bonzai soil is challenging to deal with. There is a lot of it and it get’s everywhere when watering. Also one of the bonsai trees had a little white residue on some of the leaves. But overall very happy with my experience.

When advertising or showing a picture of a plant or flower arrangement, try and send the order close to what is advertised.

Very timely delivery. The recipient sent me a picture and it was beautiful.

Customer Service is extremely rude and not helpful.

You did not deliver on time. Blame it on fed ex or what ever but you let me down.

The plant came dead and crushed

Very Happy. Very Happy . Very Happy.

I ordered items to be delivered by mothered day to two separate addresses. I ordered 3 weeks in advance. Neither showed up on time.
Very dissatisfied.

Plant came in a timely manner. It was a nice healthy plant. Would order again.

All the plants I ordered ended up dying within a couple weeks- even the herbs which are the easiest to grow! I’m a plant person so I know how to care for plants, but I sadly wasn’t able to keep these alive. I won’t be a returning customer.

Absolutely horrible experience. Initial order never arrived and it took days and multiple emails to finally receive and email saying I will receive a replacement. There was no phone number provided to call despite requesting it many times and just requesting for a refund or replacement was like pulling teeth. Never again will I order from plants.com again.